Triumph

FAQ

How the shop works, in short.

Drops
First weekend of every month
Made
To order, limited edition
Pickup
Sundays at church
When is the next drop?
The first drop is December 5–6, with pickup at church on Sunday, December 13 or 20. That pickup date is an estimate. New pieces drop the first weekend of every month. That’s the purchase weekend, and it’s the only time each month’s pieces are on sale. It opens at 12:00 AM on Saturday and closes at 11:59 PM on Sunday, Central time.
What if I miss the purchase weekend?
Then that piece is gone. Every piece is limited edition and isn’t made again, though you can still see it in the archive. Next month brings new ones.
How do I find my size?
Every piece with sizes has a Size Guide next to the sizes, with the maker’s measurements. All sales are final, so please check it before you order.
When will my order be ready?
One to two weeks after the purchase weekend. Each piece is made to order, so that’s an estimate and it can vary.
How does pickup work?
Pick up your order at the table in the church lobby, before or after the 10:30 AM Sunday service at Triumph Church Beaumont, 10255 Eastex Fwy, Beaumont, TX. Bring your order email so we can see your order and sizes. There’s no shipping. More on pickup
What if I can’t make it on Sunday?
We’ll keep your order at the pickup table on the Sundays after. If you need another way to get it, email the church office at office@triumphbeaumont.com.
Can I return or exchange something?
No. Every piece is made to order for you, so all sales are final and sizes can’t be swapped. That’s why the Size Guide is worth a look before you order. Our returns policy
What if my order is damaged?
If it’s damaged or misprinted, or isn’t the item or size you ordered, we’ll remake it or refund you. Tell us when you pick it up, or email the church office at office@triumphbeaumont.com as soon as you notice, with the name on your order and a photo if you can.
How do I pay?
By card, Apple Pay or Google Pay, online, when you order: through Square’s secure payment fields, during the purchase weekend. There’s nothing to pay at pickup, so on Sunday you just collect your order. The shop never sees or stores your card number.

Something else? Contact us.

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